healthfinch is building a practice automation platform, “Charlie,” that handles all the routine, repeatable and non-reimbursable busywork currently plaguing physicians and their staff. Charlie leverages EMR data to automate these tasks, which is enabled by a robust rules engine and FDA and evidence-based content, like medication protocols.
Charlie is more than just a software platform. He/it is, in fact, a powerful staff multiplier. He improves response time to patient requests, identifies and acts upon gaps in care, and safely handles routine tasks the right way, every time.
Our Customer Success team is made up of nurses who understand the clinical environment and are therefore able to help clients maximize their use of Charlie.
When health systems “hire” Charlie to help their staff, they can task their people with more complex work involved in direct patient care.